Compliance & Anti-Corruption Policy

Overview

These Terms & Conditions apply to all services provided by Master Art Logistics Pvt. Ltd. (“we”, “our”, or “the Company”). Our services include international and domestic moving, logistics, transportation, packing, unpacking, handling, warehousing, storage, and all related support services for all types of goods. These terms apply unless we specifically agree to different terms in writing through a quotation, service order, email confirmation, or any other written communication issued by us.

Scope

This policy applies to all stakeholders of Master Art Logistics Pvt. Ltd., including but not limited to employees, directors, management, shareholders, consultants, agents, service providers, customers, overseas partners, and any individual or entity acting on behalf of the company.

All parties are required to comply not only with this policy but also with applicable anti-bribery and anti-corruption laws in their respective jurisdictions.

Our Expectations

By working with or on behalf of Master Art Logistics Pvt. Ltd., you agree to the following:

• Never engage in bribery or corruption in any form, either directly or indirectly through a third party.
• Never offer, promise, give, authorize, or accept any improper payment, whether in cash or in kind, to any individual, including local or foreign government officials.
• Never attempt to influence any person or public official to act unlawfully or unethically.
• Never offer or accept money, gifts, commissions, kickbacks, or anything of value in connection with securing business, contracts, or favorable treatment.
• Never provide gifts, hospitality, or tokens to any public official or government representative where there is an expectation or implication of a return favor.
• Never accept gifts or benefits from business partners where a reciprocal advantage is expected or implied.
• Never make or approve facilitation payments to obtain services or outcomes that are not legitimately due.
• Never ignore, conceal, or fail to report any suspected or actual instance of bribery or corruption.
• Never assist, encourage, or induce another person to violate any applicable law or regulation.

Responsibility

The prevention, detection, and reporting of bribery and corruption is a shared responsibility. Everyone working for, with, or on behalf of Master Art Logistics Pvt. Ltd. must remain vigilant and act ethically at all times.

Reporting Concerns

If you believe or suspect that bribery or corruption has occurred, you must immediately report the matter to your manager or company representative. You may also report concerns directly to Master Art Logistics Pvt. Ltd. via email at:

📧 kapilsharma@masterart.group

All reports will be treated seriously, investigated promptly, and handled confidentially. No individual will suffer retaliation for reporting concerns in good faith.