Master Art Logistics Pvt. Ltd.
The purpose of this policy is to ensure that all personal information is collected, used, stored, shared, and disposed of responsibly and in accordance with applicable local laws and regulations. Master Art Logistics Pvt. Ltd. is committed to protecting the privacy and confidentiality of its employees, customers, service providers, and other stakeholders.
This policy applies to all employees, contractual staff, consultants, and third-party service providers who handle or have access to personal data on behalf of Master Art Logistics Pvt. Ltd.
All employees are required to understand and comply with this Data Privacy and Protection Policy.Master Art Logistics Pvt.Ltd.holds overall responsibility for data protection and will investigate and address any breach or non - compliance.
Department Heads are responsible for communicating this policy to their respective teams and ensuring awareness, understanding, and compliance.
The Marketing Team is responsible for communicating any updates or changes to the privacy policy to internal and external stakeholders.
All service providers and partners handling personal data on behalf of the company must comply fully with this policy.
Personal information is collected only when directly required for the provision of moving, logistics, storage, or related services.Employees, customers, and suppliers are informed of our data privacy practices through the privacy notice available on our website and, where applicable, via email or written communication.
Customer personal data is collected strictly for operational purposes related to moving and logistics services.This may include name, email address, residential address, contact details, date of birth, and identification documents such as passport copies, where required by law or service needs.
Customers, corporate clients, suppliers, and service providers have the choice to share personal information. By engaging with Master Art Logistics Pvt. Ltd., they provide implied consent for the collection and use of such information solely for business and service delivery purposes. Compliance with this requirement is necessary to maintain a working relationship with the company.
Personal data is used only for the duration of the service activity. Archived records are retained only for as long as necessary to meet operational, legal, or regulatory requirements. Once no longer required, electronic data is securely deleted, and physical documents are destroyed through secure shredding methods.
Access to personal data is strictly controlled and limited to authorized personnel only. Any updates or changes to personal information are communicated via email or written request and carried out by the designated coordinator or responsible manager.
Personal information is shared strictly on a need-to-know basis and only with authorized parties involved in service delivery. No data is shared with unauthorized individuals or organizations.
Master Art Logistics Pvt. Ltd. maintains up-to-date antivirus software and secure, password-protected user access systems. Physical access to offices and warehouses is restricted through security personnel and controlled entry systems such as ID cards, ensuring data security at all levels.
We ensure that all personal data maintained is accurate, relevant, complete, and up to date for legitimate business purposes.
Any employee or individual who becomes aware of a potential data privacy breach must report it immediately to senior management. Appropriate corrective action will be taken to protect data security, which may include access review, disciplinary action, or termination of association with employees or service providers if required.
All incidents and corrective actions will be escalated to senior management within 24 hours. Regular training and awareness sessions are conducted for office and warehouse staff to ensure compliance with this policy. All employees must sign an acknowledgment confirming they have read, understood, and agreed to comply with this policy.
Customer feedback is also considered an important channel for identifying and addressing privacy concerns. This policy is reviewed annually, and any updates are communicated to all stakeholders by the Marketing Team and Department Heads.
Effective Date: January 1, 2026
Last Reviewed: January 1, 2026
Next Review: January 1, 2026